From the Concierge's Desk

It looks like my career as a Concierge will soon be over. After 5 years as a Concierge in a 5 star hotel (my first real job after graduation), I shall be switching careers, but still in the hotel line. I shall soon embark on a new journey in this crazy hotelier world as a Duty Manager, in another 5 star hotel downtown.

Duty Manager? Why? Well, I just thought it was time for me to 'grow' professionally. Gain more exposure and experience. Why at a new hotel? I thought, if you want to try something new, why not try it at a new venue? Start fresh!

So there it is...after 5 years with this hotel, I have finally, with a heavy heart, tendered my resignation. I really had doubts at first about leaving, especially leaving the wonderful and carefree world of concierge-ery...(there goes my golden keys!)....but after much thought, plus persuasion and encouragement from family and friends, I decided to take the challenge.

The surprised reaction from my fellow colleagues with regards to my resignation was really flattering. In fact, it was strange how lately, days before I tendered, while still in the 'should-I-go-or-should-I-not-go' phase, people around me, including those whom I seldom talk to or just pass by daily with a simple wave or "Hi" seemed to acknowledge my presence even more and even make small chat with me. That kinda made my decision to leave even harder to make. But, an opportunity has come and although I have doubts on my own capabilities in coping with the tasks of a Duty Manager, plus, the need to expand my horizons, I threw away all that was holding me back, re-RE-assured myself and said - "Just Do It!!"

But, truthfully, I will always be a Concierge at heart. Personally, I feel that a Concierge is the epitome of a Hotelier. He is the one who greets and bids farewell to guests, takes care of them throughout their stay and keeps their secrets. Hopefully my experience as a Concierge will be of great use to me when I start at my new workplace.

Wish me luck!