From the Concierge's Desk

Just the other day, a lady approached the desk requesting for the address of the local telecoms company. As the telecoms company had so many branches and offices around town, I asked her what was it or who did she want to meet. Apparently she was from a telecommunications company in Switzerland that specializes in wi-fi and roaming products and she was with her CEO for a very short trip hoping to link up with the local telecom company that holds all the wi-fi rights in Malaysia so that they could set foot in Malaysia to provide their services. Obviously, they needed an appointment for such a thing. Therefore, I made several calls to the HQ to find out who was the exact person they could meet in this short period of time (they were supposed to zoom off the next day to the Philiphines) After being transfered from PR department to Marketing and back, finally I managed to get hold on one particular lady in Marketing. And an impromptu appointment was made and set. Soon after, I arranged for a taxi to zoom them off to the IT HQ in Cyberjaya, about 45minutes from the hotel. Did they strike a deal? Seriously, I don't know. But the big smiles that both the lady and her CEO had when they got back (after several hours) and the big THANK YOUs I got from them was rather promising. Another successful mission complete.

Just as I was leaving the hotel this afternoon after ending my morning shift, I overheard a conversation between a guest and a colleague of mine, with regards to queries on some a tour around Kuala Lumpur via helicopter...now if only I had not wanted so BADLY to go home (it was a very busy day, today) I would have loved to see the outcome of that request!!!